When you search for an item, you may get a message that says “No Item Found”. This means that we searched the entire Global database of items in Jellyfish and did not find a matching item OR, we found an item in the Global database, displayed it, but we don’t know who distributes it in your area.
- This process can only be complete if the Supplier is NOT already in Jellyfish.
- All employee types can create orders. See this link for employee details.
From the Main Menu, click "Order"
Click on "+New Order" to start the process.
When searching for items, the option is given to type in the name of the item, or, click on the camera to scan the barcode.
If the item cannot be found in Jellyfish, click the “Add New Item” button.
This will open a page that allows you to create a new item. This process will result in an email sent to the Supplier with your order, and a link to get started with Jellyfish so their inventory will easily be available to you next time.
If the Supplier decides not to use Jellyfish, you can continue to purchase the item within Jellyfish, we will simply send the Supplier an email with your order each time.
If you are trying to use this process to add a new item from a Supplier already within Jellyfish, you will not be able to complete this process. An error in red will come back and tell you to contact the Rep. Please contact your Rep and request the item be added or updated.