Order Messaging: If you want to message with a customer about a specific order, that is done in the order. Either the customer or you can start the message.
The below shows how a supplier or distributor member can start messaging on an order. The below picture shows a Supplier Representatives' view.
To get to this page, from the Main Menu > Orders > View Details on any order that was previously submitted.
Messaging Menu: This is an area where you can send messages to your coworkers or Supplier Reps. Just select the name and message away. Reps can also send you a message with this method!
The below is a Supplier or Distributor Rep. Owners and managers have a slightly different view.
After clicking Messaging, you'll be taken to the next page that will list any previous conversations.
To start a new conversation, click the + at the bottom right corner.
Now you will see a list of all other members in your supplier or distribution account as well as your customers! Simply click on the name of the person you wish to message and type away.