Suppliers have the ability to add additional items to any order placed by Retail Accounts.
The reason this is an option is so the Supplier can offer any promotional items.
**Note: If you are adding items that will increase the cost of the order, please reach out to your Retail customer and ensure they approve of the additional item. This process can conveniently be completed using the "Order Messaging" tool.
To add more items to an approved order, click the Main Menu, and select "Orders".
Then select the order by clicking "View Details" under the order.
[Note: If the order has already been shipped, adding additional items to the order will not work.]
On the top right-hand side of the "Order Details" page, there is a message box. This symbol will lead you to "Order Message". To learn more about "Order Messaging" please follow this link.
If you do not see the "Add Item" option, the order still needs approval, or, has already shipped.
On the "Additional Item" page, select the items and confirm the selection. The additional items will be at the bottom of the order under "Additional Item List".
After adding the additional items, you can then ship the order to the Retail Account.
For more information about orders please click this link.